İletişim

DYO BOYA FABRİKALARI SANAYİ VE TİCARET A.Ş.

Mersis No:  0938004113300013

Merkez: A.O.S.B. Mah. 10003 Sk. No:2/8 ÇİĞLİ /İZMİR

Taahüt Edilen Sermaye Miktarı: 100.000.000,00

Ödenen Sermaye Miktarı: 100.000.000,00

 

Müşteri Şikayetlerinin ve/veya Bildirimlerinin Alınması:

 

Ürünlerimize ilişkin şikayet / itiraz ve önerilere ilişkin talepleriniz için Dyo Boya Fabrikaları’na aşağıda belirtilen iletişim kanalları üzerinden başvurabilirsiniz. İlgili birimler tarafından, mesai saatleri dahilinde en kısa sürede geri dönüş sağlanacaktır.

 

Müşteri Şikayetleri Süreci - Şikayet Yönetimi İş Akışımıza buradaki linke tıklayarak ulaşabilirsinİz. 

 

DYO Tüketici Danışma Hattı  (DYOFON- 444 0 DYO)

www.dyo.com.tr

www.casati.com.tr

www.birbilenesorun.com.tr

www.dyoakademi.com.tr

www.dyolog.com.tr

www.boyadyo.com

www.klimatherm.com.tr

www.dyotherm.com.tr

info@dyo.com.tr

info@casatim.com.tr

info@dyotherm.com

info@dyolog.com.tr

Whatsapp İletişim hattı: 0 549 800 56 71 (Dyolog-Dekoratif Boyalar)

DYO Customer Service - 444 0 396
Yaşar Holding

YAŞAR HOLDING HEAD OFFICE
Adres: Şehit Fethi Bey Caddesi No:120 Alsancak - İZMİR
Telefon: (0 232) 495 00 00
Faks: (0 232) 484 17 89
Web: www.yasar.com.tr
E-Posta: info@yasar.com.tr

YAŞAR HOLDING ANKARA
Adres: Gazi Mustafa Kemal Bulv. Ali Süavi Sok. No:11 Maltepe Kızılay - ANKARA
Telefon: (0 312) 294 92 00
Web: www.yasar.com.tr
E-Posta: info@yasar.com.tr

YAŞAR HOLDING İSTANBUL
Adres: Ömer Avni Mah. İnebolu Sok. No:17 (Set Üstü) Beyoğlu – İSTANBUL
Telefon: (0 212) 251 46 40
Web: www.yasar.com.tr
E-Posta: info@yasar.com.tr

Decorative Paints

HEAD OFFICE & ÇİĞLİ FACTORY
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

GEBZE FACTORY
Adres: D.O.S.B. 2.Kısım Fırat Cad. No:11 Dilovası / KOCAELİ
Telefon: (0 262) 754 75 60 (pbx)
Faks: (0 262) 754 75 71
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

EASTERN MARMARA REGIONAL OFFICE
Adres: Şerifali Mh. Çetin Cd. Kızkalesi Sk. Elit Plaza A Blok Kat:4 No:15-16-17 Ümraniye / İSTANBUL
Telefon: (0 216) 314 95 95
Faks: (0 216) 540 82 50
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

SOUTHERN MARMARA REGIONAL OFFICE
Adres: İzmir yolu Cad. Barış Mah. Tuzcu İş Merkezi No: 210 Kat:1 No:1-4 Nilüfer / BURSA
Telefon: (0 224) 441 46 60 (pbx)
Faks: (0 224) 441 22 62
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

WESTERN MARMARA REGIONAL OFFICE
Adres: Ömer Avni Mh. İnebolu Sk. Set Üstü No:17 Kat:3 Kabataş / İSTANBUL
Telefon: (0 212) 251 03 09
Faks: (0 212) 244 42 00
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN REGIONAL OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 376 88 82 (pbx)
Faks: (0 232) 376 87 26
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

CENTRAL ANATOLIA REGIONAL OFFICE
Adres: Gazi Mustafa Kemal Bulvarı Yaşar Center Ali Suavi Sk. No:11 Kat: 4 Maltepe / ANKARA
Telefon: (0 312) 294 92 60
Faks: (0 312) 294 92 69
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

ANTALYA REGIONAL OFFICE
Adres: Yeşilbahçe Mahallesi Metin Kasapoğlu Caddesi Ayhan Kadam İş Merkezi A Blok No:8 07160 Muratpaşa ANTALYA
Telefon: (0 242) 313 18 60 (3 hat)
Faks: (0 242) 313 18 63
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

SOUTH ANATOLIA REGIONAL OFFICE
Adres: Yeni Mah. 87071 Sk. Bozkurtlar Rezidans No:50 Kat:15 D:30 Seyhan / ADANA
Telefon: (0 322) 457 80 13
Faks: (0 322) 457 80 37
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

DIYARBAKIR REGIONAL OFFICE
Adres: Bağcılar Mah. 1205-1 Sokak Sun Yapı 2. Etap Halit Evran Konutları C Blok Kat:2 Daire:7 Bağlar / DİYARBAKIR
Telefon: (0 412) 228 03 42
Faks: (0 412) 228 23 73
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

BLACK SEA REGIONAL OFFICE
Adres: Cumhuriyet Mah. Atatürk Bulvarı Bektaş Plaza No: 419 Kat: 3 Atakum / SAMSUN
Telefon: (0 362) 231 53 11(pbx)
Faks: (0 362) 231 19 90
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

TRABZON OFFICE
Adres: İnönü mah. Yavuz Selim Bulvarı no: 329/A 61040 Ortahisar / TRABZON
Telefon: (0 462) 230 14 80
Faks: (0 462) 230 14 81
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Furniture Paints

HEAD OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MARMARA REGION / ISTANBUL OFFICE
Adres: Çayıryolu Sk. Sayar İş Merkezi No:11 K:4 İçerenköy / İSTANBUL
Telefon: (0 216) 577 70 32
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

SOUTH ANATOLIA REGION / ADANA OFFICE
Adres: Yeni Mahalle 87071 sok. Bozkurtlar Rezidans N: 50 K: 15 D: 30 Seyhan/ ADANA
Telefon: (0 322) 457 80 13
Faks: (0 322) 457 80 37
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANTALYA REGION / IZMIR OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80
Faks: (0 232) 376 87 26
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANTALYA REGION / ANTALYA OFFICE
Adres: Yeşilbahçe Mahallesi Metin Kasapoğlu Cad. Ayhan Kadam İş Merkezi A Blok Kat:2 D:8 07160 ANTALYA
Telefon: (0 242) 313 18 60
Faks: (0 242) 313 80 63
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANTALYA REGION / BURSA OFFICE
Adres: İzmiryolu Caddesi Barış Mah. Tuzcu İş Merkezi No:210 Kat:1 Daire:1-4 Nilüfer / BURSA
Telefon: (0 224) 441 46 60
Faks: (0 224) 441 22 62
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

CENTRAL ANATOLIA & BLACK SEA REGION / ANKARA OFFICE
Adres: Yaşar Center Ali Suavi Sok. No:11 Maltepe Kızılay / ANKARA
Telefon: (0 312) 294 92 70
Faks: (0 312) 294 92 79
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

CENTRAL ANATOLIA & BLACK SEA REGION / SAMSUN OFFICE
Adres: Cumhuriyet Mah. Atatürk Bulvarı No: 419 K: 3 Bektaş Plaza Atakum / SAMSUN
Telefon: (0 362) 231 53 11
Faks: (0 362) 231 19 90
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

CENTRAL ANATOLIA & BLACK SEA REGION / TRABZON OFFICE
Adres: İnönü mah. Yavuz Selim Bulvarı no: 329/A 61040 Ortahisar / TRABZON
Telefon: (0 462) 230 14 80 29
Faks: (0 462) 230 14 81
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Industrial Paints

HEAD OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MARMARA REGION / ISTANBUL OFFICE
Adres: Çayıryolu Sk. Sayar İş Merkezi No:11 Kat:4 İçerenköy / İSTANBUL
Telefon: (0 216) 577 70 20 (pbx)
Faks: (0 216) 577 70 19
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MARMARA REGION / BURSA OFFICE
Adres: İzmiryolu Caddesi, Barış Mahallesi, Tuzcu İş Merkezi No:210 Kat:1 Daire:1-4 Nilüfer / BURSA
Telefon: (0 224) 441 46 60 (pbx)
Faks: (0 224) 441 22 62
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANATOLIA REGION / IZMIR OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80
Faks: (0 232) 328 25 06
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANATOLIA REGION / ANKARA OFFICE
Adres: Yaşar Center Ali Suavi Sok. No:11 Maltepe Kızılay / ANKARA
Telefon: (0 312) 294 93 10
Faks: (0 312) 294 93 19
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANATOLIA REGION / ADANA OFFICE
Adres: Yeni Mahalle 87071 sok. Bozkurtlar Rezidans N: 50 K: 15 D: 30 Seyhan/ ADANA
Telefon: (0 322) 457 80 13
Faks: (0 322) 457 80 37
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Car Refinish

HEAD OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN REGION / IZMIR OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 328 26 26
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MARMARA REGION / ISTANBUL OFFICE
Adres: Çayıryolu Sk. Sayar İş Merkezi No:11 K:4 İçerenköy / İSTANBUL
Telefon: (0 216) 577 70 25
Faks: (0 216) 577 70 30
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

CENTRAL ANATOLIA REGION / ANKARA OFFICE
Adres: Yaşar Center Ali Suavi Sok. No:11 Maltepe Kızılay / ANKARA
Telefon: (0 312) 294 93 10
Faks: (0 312) 294 93 19
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

BLACK SEA REGION / SAMSUN OFFICE
Adres: Cumhuriyet Mah. Atatürk Bulvarı No: 419 K: 3 Bektaş Plaza Atakum / SAMSUN
Telefon: (0 362) 231 53 11
Faks: (0 362) 231 19 90
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

BLACK SEA REGION / TRABZON OFFICE
Adres: İnönü mah. Yavuz Selim Bulvarı no: 329/A 61040 Ortahisar / TRABZON
Telefon: (0 462) 230 14 80
Faks: (0 462) 230 14 81
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MEDITERRANIAN REGION / ANTALYA OFFICE
Adres: Yeşilbahçe Mah. Metin Kasapoğlu Cad. Ayhan Kadam İş Merkezi A Blok K: 2 D: 8 ANTALYA
Telefon: (0 242) 313 18 60
Faks: (0 242) 313 18 63
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

SOUTH ANATOLIA REGION / ADANA OFFICE
Adres: Yeni Mahalle 87071 sok. Bozkurtlar Rezidans N: 50 K: 15 D: 30 Seyhan/ ADANA
Telefon: (0 322) 457 80 13
Faks: (0 322) 457 80 37
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Marine Paints

HEAD OFFICE
Adres: AOSB Mahallesi 10003 Sk. No:2/8 Çiğli/İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

IZMIR OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

ISTANBUL OFFICE
Adres: Çayıryolu Sk. Hacı Zühre Sayar İş Merkezi No:11 Kat:3 81120 İçerenköy / İSTANBUL
Telefon: (0 216) 577 70 32
Faks: (0 216) 577 70 30
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Powder Coating

HEAD OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MARMARA REGION / ISTANBUL OFFICE
Adres: Çayıryolu Sk. Sayar İş Merkezi No:11 K:4 İçerenköy / İSTANBUL
Telefon: (0 216) 577 70 25
Faks: (0 216) 577 70 30
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

MARMARA REGION / BURSA OFFICE
Adres: İzmir yolu Cad. Barış Mah. Tuzcu İş Merkezi No: 210 Kat:1 No:1-4 Nilüfer / BURSA
Telefon: (0 224) 441 46 60
Faks: (0 224) 441 22 62
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANATOLIA REGION / IZMIR OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANATOLIA REGION / ANKARA OFFICE
Adres: Gazi Mustafa Kemal Bulv. Ali Süavi Sok. No:11 Maltepe Kızılay - ANKARA
Telefon: (0 312) 294 93 10
Faks: (0 312) 294 93 19
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

AEGEAN & ANATOLIA REGION / ADANA OFFICE
Adres: Yeni Mahalle 87071 sok. Bozkurtlar Rezidans N: 50 K: 15 D: 30 Seyhan/ ADANA
Telefon: (0 322) 457 80 13
Faks: (0 322) 457 80 37
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Polyester

HEAD OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

IZMIR OFFICE
Adres: A.O.S.B. Mahallesi 10003 Sk. No:2/8 Çiğli / İZMİR
Telefon: (0 232) 328 08 80 (pbx)
Faks: (0 232) 376 80 55
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

ISTANBUL OFFICE
Adres: Çayıryolu Sk. Sayar İş Merkezi No:11 K:4 İçerenköy / İSTANBUL
Telefon: (0 216) 577 70 20
Faks: (0 216) 577 70 19
Web: www.dyo.com.tr
E-Posta: info@dyo.com.tr

Kemipex Joint - Stock Co.

KEMIPEX JOINT - STOCK CO
Adres: Kalinina Str. 58/14 350039 Krasnodar Russian Federation
Telefon: 7 (861) 228-02-13, 228-02-24, 228-02-67
Web: www.dyo-ru.com
E-Posta: info@dyo-ru.com

İletişim Formu

Personal Data Protection and Disclosure Text

As Dyo Boya Fabrikaları Sanayi ve Ticaret A. Ş., we place a lot of importance on security of your personal information, which you have given us by either filling out the required application forms or while visiting our web site or by other means within the framework of relevant legislation, notably the Law on Personal Data Protection no. 669, the Constitution of the Republic of Turkey as well as the international conventions to which our country is a signatory. We would like to enlighten you in the capacity of the Data Protector about the legislation concerned and some definitions mentioned in this legislation.

Your personal data that you share with our company within the framework of consumer, subscriber, customer, employee and other relationships may be possessed, recorded, stored, kept in accordance with the Law on Personal Data Protection, as provided for by law and principle of honesty in relation with purposes of processing completely or partially in a limited, reasonable, accurate and up-to-date manner, may be shared with relevant third parties within and outside of the country including but not limited to Yaşar Group Companies, business partners, dealers, suppliers, subcontractors, execution assistants, relevant supervisory institutions and official bodies; may be stored, updated, periodically checked, rearranged and classified here. Our company may send you informative and promotional e-mail and/or sms or call you in the capacity of the data processor and have this service rendered by third parties.

As the Data Protector, our company may store and process your personal data for such purposes as understanding the consumer needs, being able to respond to their requests more rapidly, provide better service by improving our communication with our consumers, inform you about our products and services, get your opinions about our products and services, improve and diversify our products and services in line with your requests and needs, perform our quality and standard supervisions in accordance with relevant laws and legislations and being able to meet our reporting and other liabilities provided for by the relevant legislation. This service can be received from third parties.

Your personal information may be collected on oral, written or electronic media via such channels as oral and written communications made with our company for the above-mentioned purposes and within the above-mentioned scope but not limited to them via such tools as web sites, our social media accounts, various contracts, mobile applications, electronic mail and application forms.

Article 11 of the Law on Personal Data Protection entered into force on October 7, 2016 and the rights you have within the scope of this Law are stated below:

1. Learning if personal data is processed or not,
2. If personal data has been processed, requesting information on that,
3. Learning the processing purpose of personal data and whether it is used in line with the purpose concerned,
4. Knowing the third parties with whom personal data is shared within and outside the country.,
5. If personal data has been processed incompletely or incorrectly, requesting its correction,
6. Requesting that personal data be deleted or destroyed within the framework of the conditions mentioned in Article 7 of the Law,
7. Objecting to a result unfavourable for the person him/herself through analysis of the data processed via automatic systems,
8. Requesting remediation of losses in case of loss incurred due to processing of personal data in violation of law.

You can send your written requests within this scope to the address A.O.S.B. 10003 Sokak No:2 PK.35620 Çiğli/İZMİR with wet signature or to our e-mail kvkk@dyo.com.tr with secure electronic signature on it.